FAQs

Here we hope to answer some of the important and commonly asked questions that may help you get started:

LANDLORD - What is included in the Rental & Property Management Contract?

Included in the Rental & Property Management Contract are the following services:

  • Key-holding
  • Management of maintenance repairs, upkeep and new installations and also Insurance claims assistance
  • Marketing of the property for holiday rentals
  • Management of reservations, payments and enquiries
  • Accompanied viewings
  • Helpline available for the guests during their stay
  • Departure checks with inventory
  • Departure clean and laundry

 

TENANT - What do I need if I want to rent a property?

In order to apply for a Long Term rental property, tenants will be asked to supply the following documents and information:

  • Passport or ID card & NIE / DNI *
  • Current or previous address *
  • Spanish bank account number (where you want to pay the utility bills)
  • Declare any pets with a description of type, breed, size, age, etc. *
  • Provide proof of income * 

                                                      1. Pension letter or bank statements showing pension

                                                      2. Full time permananet work contract and 3x payslips

                                                      3. Self-employed tax declaration (most recent)

  • Letter of recommendation from a previous rental agency or landlord with a copy of the corresponding contract
  • Date of when you would like to start

 

Once your application has been approved, we will require the following payments which will coincide with the signing of the rental contract:

 

  • 1x month rent                        rent is always paid in advance
  • 2x month Security Deposit       (one will be held by the owner and the other with the Generalitat Valenciana)
  • 1x departure cleaning fee        (value depends on the size of the property). The property will be clean when you receive it and                                                this payment will ensure the property receives a standard clean upon your departure. 

* Obligatory